B2B freight – Is price your motivation?

In today’s economy every dollar matters. Potential customers are seeking quotes from an increasing number of potential suppliers. Due to employees having more time spare, they are becoming more organised. This is enabling them to consider purchasing from further afield than they have in the past.

This is good news for many businesses – suddenly there are a whole lot more potential customers on the other side of the country that are seeking them out in the hope that they can reduce their costs.

The problem for many of these potential suppliers is that they don’t have economical transport options to all locations. Many national carriers will only offer rates on certain lanes – between city pairs that you have a trading history. This means if you send reasonable quantities of freight from Melbourne to Perth, Sydney and Brisbane, but not Townsville, you will pay “schedule rates”. Schedule rates could be two to three times more than the market rate…

What all of this means for many small to medium sized businesses is that it is hard to compete when you are approached by potential customers in new locations. This isn’t just a problem when they require a price for your products delivered, but also if your potential customer doesn’t have good transport rates from your location to theirs.

My recommendation is when quoting on these jobs, include a separate freight component. Your customer need not feel obliged to accept your freight option, but it might make the difference between a confirmed order and just a quote.

When you partner with Applied Logistics, you are teaming with a professional freight forwarder who is able to cover all of the bases. We have very sharp rates available when we have the luxury of more flexibility in terms of transit time. We have good rates available on express shipments when your customer requires your product quickly.

The great news is that we can offer a premium freight solution if the order is urgent. For a premium on our express rates, we are able to ensure that we do everything within our power to ensure that your goods travel as quickly as is physically possible. We can get your freight collected after cut off. We can get your freight loaded onto a truck that is already full. We can ensure that the truck to your destination doesn’t leave until your freight is loaded, we can ensure that if the truck is late into your destination, your freight will still be delivered. We can even arrange for a dedicated vehicle to deliver your freight metro or regional locations. You haven’t experienced customer service until you have taken advantage of our premium freight solution!

The other brilliant solution that we offer is air freight. This service is particularly good for when you have small, but urgent orders, or your customer needs replacement parts or consumables to keep their business running. We can offer next flight and sameday services, as well as overnight services. By being able to assist your clients in their time of need, you are giving them reasons to be loyal.

Feel free to call and discuss with us about how partnering with us could resolve barriers to growth in your business.

Air freight – situation mission critical only?

Air freight is an interesting concept on a domestic basis. In Australia we have a massive land mass, with a high level of urbanisation. Big distances between cities, with a very sparse population in between. Logically, this would lead one to think that airfreight would be incredibly popular.

Recently, I’ve noticed an increase in interest in people curious about the suitability of air freight for their freight, but they are very confused about how it all works.

Chief concerns are about making sure that their freight travels as quickly as possible, cost and if their freight can actually fit into the aircraft.

Airlines have different service levels, because they understand that some customers will pay more in certain situations to ensure that their freight is loaded and travels, and others are highly sensitive to price.

In Australia, due to our high frequency of flights, these guaranteed services are usually only used when big dollars are at stake in terms of lost production, or when there are very limited flights and capacities – such as into remote locations.

If you are considering air freighting your product on one or two flights between capital and major cities, then a priority service shouldn’t be required. Feel free to call us to discuss your particular requirements.

You are welcome to drop off and collect your freight from the airport, but we are also quite happy to arrange a courier or taxi truck. Your freight generally needs to be at the airport 90 minutes before the scheduled departure time.

On Virgin and Qantas wide body flights to and from Perth, Jetstar flights and the freighter 737 aircraft of Qantas and Toll, we are able to accept quite large consignments. On our airfreight page, we have listed the maximum weight and dimensions for each service, but do contact us as still we may be able to assist you. On all flights that are hand loaded, we have a weight limit of 60kgs, and some smaller planes, 34kgs per piece.

We are able to assist with perishable freight and dangerous goods; perishable goods will require polystyrene bins and gel packs to keep your product at its correct temperature, as aircraft do not have refrigeration facilities, except in the freight terminals at most airports. Dangerous goods will require extra planning and management – as you can appreciate there is a considerable security risk that needs to be managed.

We have moved all sorts of products by air, from cupcakes to 5 tonnes worth of insulation to drums of flammable liquid. If you need to move your product quickly, partner with a professional freight forwarder who specialises in air freight.

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